Look out for suspicious devices on ATMs or pinpads.ĭo not accept help from strangers/guards and never allow yourself to be distractedĪlways ensure while doing transactions, no one is present around ATM machine. In case of any such happening please note the particulars of the caller and report to the call center executive (180(toll free)) and cyber crime cell (cybercrimecellpnbcoin), e-mail (incidentpnbcoin).ĭo not conduct any transaction on ATM, if you found the surroundings suspicious. Neither the Bank nor any Authorized Agencies will ever ask you to disclose your PIN. Never write down or record user PIN or other security information on card or at a place easily accessible by others.ĭo not reveal user PIN or any security information on card to anyone. telephone number, birthday, street number or popular sequence numbers (1111, 1234 etc). Always memorize the PIN and destroy the PIN mailer.Ĭhange ATM/ Debit card PIN through PNB ATM, immediately at first use.Ĭhange PIN number at frequent intervals or when it seems to have been compromised/ shared.ĭo not choose a PIN that can be obviously associated with user- e.g. In case of tampering contact call center immediately and do not use PIN.ĭo not keep the PIN along with the card. While receiving the PIN please ensure that the envelope and the security document are not tampered with.
Our Bank never asks such information from customers.
Please don’t give any of your personal confidential credentials like PAN, Date of Birth, Account Number, Debit or Credit Card Number & its Expiry Date, Father/Mother’s Name, User ID, Password, PIN, CVV, OTP etc.upon receiving the Phishing, Vishing or Smishing. Smishing is a deception technique where the fraudster uses Short Message Service (SMS) to send false message to lure you to call a phone number or visit a website for giving your personal confidential banking information. Vishing (also known as Voice Phishing) is a deception technique where the fraudster uses a phone call to lure you into giving your personal confidential banking information. Phishing is a deception technique where fraudster uses fraudulent emails to capture your personal sensitive information like passwords, CVV, Date of Birth, Debit Card/ Credit Card Number, address, expiry date, PIN etc. To report any cyber crime, please visit National Cyber Crime Reporting Portal or call helpline number 1930. Advisory on Ponzi Scheme/ Money mule SOVA Android Trojan- Precautions
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